Persian Bookshop (IraniBook.com)

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Frequently Answers & Questions...

 General Questions with the Answers: 
  • 1- What is the IraniBook.com Services?
  • 2- What kind of Products the Iranibook.com is selling?
  • 3- How can I order a Product?
  • 4- I have not Computer. Is there any method that I can order?
  • 5- How can I pay for my Order?
  • 6- Is the Shopping Safe on this Web site?
  • 7- I need a Product that I couldn't find it Here, What can I do?
  • 8- I would like to send a Gift to my Family in Iran, Could you help me?
  • 9- I'm Living in Iran and would like to send a Gift to my family in abroad. Is it possible?
  • 10- How is the Delivery Process?
  • 11- Is there any Faster Delivery method?
  • 12- What is the Wish List?
  • 13- What is the Gift Certificate?
  • 14- I have a Web site and would like to sell your books via my web site. Is it Possible?
  • 15- I have not any web site, but I really would like to corporate with you in my Country. Is it Possible?
  • 16- I am an International Distributor. Can I Corporate with IraniBook.com?
  • 17- I'm a Writer and would like to present my Book on this web site. Is it possible?
  • 18- I'm a publisher. Is it possible to present my Books on this web site?
  • 19- I would like to Contact IraniBook.com . What can I do?
  • 20- I can not see the Farsi fonts on IraniBook.com. What can I do?
  • 21- I saw some icons beside of each product. What they are means?

     
  • 1- What is the IraniBook.com Services?
    A: IraniBook.com is the first and biggest online Persian Bookshop for selling, providing & distributing any New, Old, Rare, Out of Print & Second hand Persian Books as well as CDs. Also, IraniBook.com is presenting some others Persian Products like, Prototypes, Cool Gifts and so.
    -Beck to Top-

  • 2- What kind of Products the Iranibook.com is selling?
    A: IraniBook.com is selling and providing all of the Lawful Persian Cultural Products in the fields of Books, Magazines, Brochures, Posters, Pictures, Multimedia CDs, Prototypes, Gifts & Stamps.
    -Beck to Top-

     
  • 3- How can I order a Product? 
    A: Please review How to Order
    Here.
    -Beck to Top-

  • 4- I have not Computer. Is there any method that I can order?
    A: Yes. You are able to Print the Form and fill it out with the full details and send it to our Fax #: ++1-206-339-9431 or send it to our address at: P.O.Box 15875-1593 Tehran-IRAN
    -Beck to Top-

  • 5- How can I pay for my Order?
    A: There are several methods for your payment:
    • 1- Credit Card. The customer would like to pay by their Credit Card. Then we will send them a link for Credit Card Processing on a Secure Server. 
    • 2- Wire Transfer. The customer would like to pay by wire transferring and we will send them our Bank details and Bank SWIFT.
    • 3- Money Order.
    • 4- Personal Checks.  
    • 5- Iranian Checks. This method is available in Iran. Any customers can pay for their orders by this method.
    • 6- If any member of your family live in Iran, you can pay for your orders by them. Please attention that your family should pay us the total price of your order in Rials.
      For more details, please see the Payment Section at our
      Terms & Conditions.

    -Beck to Top-

  • 6- Is the Shopping Safe on this Web site?
    A: Yes, Of course. The Safe Shopping is Guaranteed. We are not collecting Customers Credit Cards details on our web site. Also, please do not send us your Credit Card details via Fax or E-mail Except our Customer Service Department ask you to do that.
    -Beck to Top-

  • 7- I need a Product that I couldn't find it Here, What can I do?
    A: You are able to fill out the provided Form Here with the full details. If you send us any more details, it will help us to find your needs soon.
    -Beck to Top-

  • 8- I would like to send a Gift to my Family in Iran, Could you help me?
    A: Yes. We will do it for you! You can select a Gift from our Categories and tell us your Family address in Iran and your Personal message for them. Then, you pay for this order and we will send the Product you selected as a Gift to your Family in Iran. (If they are living in Tehran, we will send you a Photo when they are getting your Gift!) Also, we will send you back their thanks message!
    -Beck to Top-

  • 9- I'm Living in Iran and would like to send a Gift to my family in abroad. Is it possible?
    A: Yes. We will do it for you! You can select a Gift from our Categories and tell us your Family address in abroad and your Personal message for them. Then, you pay for this order and we will send the Product you selected as a Gift to your Family. Also, we will send you back their thanks message! Please attention that some of the gifts we are presenting, only are deliverable to Iran. This option has been mentioned on the next of the gift.
    -Beck to Top-

  • 10- How is the Delivery Process?
    A: Customer selects a product and will do the process online. We review their order and will contact them using the information they provided withus . Then, they pay for their orders via one of the available methods. When we got the payment, Our Order Line Department will send the order to the address that customer mentioned and inform them of the details of Shipment. (If the order is sent by DHL, TNT, Globex or Kara Express, the Order line Department will send the details of delivery process after the delivery.)
    • There are three methods for sending the orders: 
      1-
      Via Registered Air Mail. (Shipping charge will be calculated after placing order by customer). Please read the Terms & Conditions
      2- Via Ground Shipping. (%Free!)
      3-
      Via DHL, TNT, Globex or Kara Express Postage. (Customer should accept the price)
    • Orders in IRAN, depending on distance, generally take from One to Fifteen days. The delivery is usually about 4-8 weeks but, Foreign orders may take up to Fifteen weeks for delivery (Via Registered Air Mail).
      DHL, TNT, Globex or Kara Express are much safer than Registered Air Mail. They take around 3-5 work days. Customer can track the shipment via Internet.
    • Customers satisfaction is first for us therefore we have decided to accept the important part of the shipping charges of each order for sending via Registered Air Mail. Of course, customer is to accept the shipping charge for some heavy items.
    • We are packaging and warping the orders very well. The Shipped orders via Registered Air Mail are Packaging by "M" Parcels. When customers are receiving their orders, they should sign an Advance receipt that is on the parcels. (only for parcels more than 2 Kilogram)

    -Beck to Top-

  • 11- Is there any Faster Delivery method?
    A: Yes. DHL, TNT, Globex or Kara Express Postage are available. Please read the details from last question.
    -Beck to Top-

  • 12- What is the Wish List?
    A: If you are searching on Catalogues and you would like to order a Product later and you need to save its details to reach them simply, you can Click on the |Save this Item to Wish List|, and as the result a little Cookie will save the details on your Computer. Please pay attention that if you clean this cookie from your computer, IraniBook.com can not retrieve this data next time you visit this Site.
    -Beck to Top- 

  • 13- What is the Gift Certificate?
    A: Please read the full details Here.
    -Beck to Top- 

  • 14- I have a Web site and would like to sell your books via my web site. Is it Possible?
    A: Yes. Our Affiliate Program is doing it for you! Just register yourself to our Affiliate Program. Then the program will give you a personal Link. Just insert this link any where on your Web site that your visitors can see and click it. If they come here through your web site and buy any product, we will give you a commission on this selling.   
    -Beck to Top-

  • 15- I have not any web site, but I really would like to corporate with you in my Country. Is it Possible?
    A: Yes. You can be one of our resellers in your Country. You can collect the orders and request any Persian Products and send them to us. We will give you the total price with a very good discount. Then as soon as the customer accepts the price we will send the orders to your address and you will contact them for delivering their order. (Attention that we do not have any contact with the customers that are introduced by you). Other methods for Corporation is also available. Please review our Affiliate System for more details.   
    -Beck to Top-

  • 16- I am an International Distributor. Can I Corporate with IraniBook.com?
    A: Yes. You can be one of our resellers in your Country. You can collect the orders and requested on any Persian Products and send them to us. We will give you the total price with a very good discount. Then, the customers accept the price we will send the orders to your address and you will contact them for delivery their order. (Attention that we have not any contact with the customers that are buying by you).   
    -Beck to Top-

  • 17- I'm a Writer and would like to present my Book on this web site. Is it possible?
    A: Yes. You can send us a copy of your book and we will insert its details on our web site that customers can see and buy it.  
    -Beck to Top-

  • 18- I'm a publisher. Is it possible to present my Books on this web site?
    A: Yes. You can send us a copy of your book and we will insert its details on our web site that customers can see and buy it.  
    -Beck to Top-

  • 19- I would like to Contact IraniBook.com . What can I do?
    A: Simply fill out the Provided Form here. One of our Employees will contact you using the details you entered.   
    -Beck to Top-


    20- I can not see the Farsi fonts on IraniBook.com. What can I do?
    A: The name of the products, have been written by UNICODE system. If you can not see the Farsi names correctly, simply change the page Encoding of your browser to "Unicode UTF-8". If you have problem with this process, simply Contact us.    
    -Beck to Top-

     
  • 21- I saw some icons beside of each product. What they are means?
    A: They are showing the kind of the products you see. To know the meaning of each icon, please see this page.   
    -Beck to Top-





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