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Customer Service

• First of all, chose a Category for Viewing.
• In the  filed next to each titles, enter the numbers of copies you wish to order with pressing the |ADD TO BASKET| button.
• You can review your order by Clicking the |View Cart| button on the
  top of the pages.
• After choosing your needs, Press the |Check Out| button on the top of the pages. 
• Then in the Check out page you can see the form. If you are already our Customer, simply enter your Username & Password to login. It will then fill automatically your information in the fields on the form. If you are not our customer or have not Username & Password, simply fill out the provided form and choose an Username & password & press the |Continue| button to be redirected to enter your payment details.
• On the next page you will see a list of the payment types. Simply choose a method and continue with pressing the |Continue| button.
• The last page is the Invoice page. Please print this page for your later records.
• As soon as, we review your order form and one of our employees will contact you using the information you entered. If you have not received any message from us, please contact us. Also, after placing an order, you are able to review the status of your order. Simply click on Customer Login button, and enter your Username and Password. Then you see some option to choose. By Clicking on |Review Previous Orders| button, the list of your orders will be shown. Also you are able to Track your order in the list. If you have problem with this process, simply contact us. We will be glad to give you every assistance we can.

Important Note:

• Your satisfaction is first for us, wherefore customers are able to pay for their orders by Credit Cards, Online via Moneybookers Ltd. ,Wire Transfer, Personal Checks, Money Order, Iranian Checks (only available in Iran) or Cash. These ways, are very secure and reliable and of course, safe shopping is guaranteed.

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• After you complete your order, with consider your Privacy we will proceed your order form and one of our employees will contact you for other process.
• Please attention that if you have not received any message from us after one week, please contact us by email, Phone or Fax.
• It's not important that you access a computer or have an email address to contact us for order. You can use Phone, Fax or regular mail to place an order. Please Print and fill the Form and Fax it to 
  ++1-206-339-9431  or mail it to  P.O.Box 15875-1593 Tehran-IRAN