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The goal of this web site is to provide access to the widest
selection of Iranian Rare Books to the largest group of people possible. To
insure a safe, no offensive environment for all of our users, we have
established our Terms of Use. It spells out what you can expect from us and
what we expect from you. By accessing any areas of this web site, customers
agree to be legally bound and to abide by the terms set below.
- Generals:
-
Customer
agrees to use this site only for lawful purposes. We don't sell
unlawful, harmful, threatening, defamatory, vulgar, obscene, sexually,
profane, hateful, racially Titles and any of these kinds of orders will
be disregard.
- Some of the books are
used and their Qualities are not the same as an unused book. We
will inform you after receiving your orders about quality of the title
you need.
- The
Prices and availabilities may be changed. Our Customer Service
Department will inform customer upon receive the order.
- The
Supporting after the sale for Multimedia CDs, are only available through
the Producer Company. We can not test the CD before selling. They have
been tested by their Company. The most of the CDs we are selling, are
preparing by famous Companies.
- Some
of the items (Gifts and Electronics), are only available for delivery to
Iran. This matter has been mentioned on the details of the item. We are
able to deliver any of these kind of items to your members or family in
Iran. Please attention to this matter.
- Our
products are shipped
insured, and packaged very carefully. But some times, during
transportation members of post office in other countries made the
parcels damage. We have not any responsibility about this and can not be
responsible for the arrival of the package.
- We
can ship to other countries, if the payment is made within US dollar,
Canadian dollar, England Pound or EURO to our account in advance. We want to ask you to Please
contact us before submitting any payments. This way you are assured of
the availability and your exact cost and expectations.
- We
can not exchange an item after the sale. If there is a problem with your
order please contact us before payment.
-
If the customer cancels the order after it is prepared and sent, the
customer should return the parcel(s) safe and sound. After receiving
them back, we will deducted 30% of the initial payment and return the
balance to the customer.
- For
items that are cost more than $100.00 , we suggest
DHL, TNT or Globex Express
postages. Because, they are very safer than Iranian regular shipping.
Otherwise, if there is a problem with receiving these kind of items,
customer should accept the terms. (Please see the next Section).
- Shipping
/ Delivery Time / Packaging:
You are able to know all about Shipping by
Click Here but, at the following are
some brief description:
There
are three methods for sending the orders:
1- Via Registered Air Mail. (%Free!)
2- Via Ground Shipping (It's Not Recommended at All). (%Free!)
3- Via DHL, TNT or Globex Express Postage. (Customer should accept the price)
4- Via Air Freight Shipping (This method is only available for Mass
orders and usually it's Free of charge)
-
The most of the orders are sending via this method.
After receiving the payment, we will send the customer order. The
delivery time is not so clear. We have some orders that reach to
customer in only one week! But, it usually takes around 15-25 days.
There will be a problem if it takes more than 5 weeks via
Registered Air Mail.
The
DHL, TNT or Globex postage are very safer than
Registered Air Mail. They
take around
3-7 work days. Customer can track the shipment via Internet.
- Customers satisfaction
is first for us therefore we have decided to ship all of the
orders which are more than 1 item to any point in the world
with no shipping charges for sending via
Registered Air Mail. It's %Free!
Of course, customer accept the shipping charge for some heavy items. It
has been mentioned on the details of the item.
-
If a Customer Order only 1 Item and it was more than 1 Kilogram, we will
charge 4-10 US Dollars for Shipping.
(It's base on weight of the Item.)
-
We pay the important part of the shipping charges of each
order. So, once again we check the address with the
customer before dispatching it. If it is sent back because of the wrong
address, we will charge the customer for resending.
- We
are packaging and warping the orders very well. The Shipped orders via
Registered Air Mail are Packaging by "M" Parcels. When
customers are receiving their orders, they should sign an Advance
receipt that is on the parcels. (only for parcels more than 1 Kilogram)
-
We normally send the voluminous orders by Air Freight and not by
Registered Air mail. The advantages of doing this are:
1- The packages are received by the customer much sooner than registered
air mail.
2- Customers will get the entire of their orders at the same time.
3- It's much safer than the registered air mail.
-It's very important that the packages shipped via Air Freight, arrive
to the nearest city which has a customs department. Any charges relevant
to releasing the packages through the customs are on the customer side
and we accept no responsibility on this matter.
-
The Shipping via Air Freight will be done by Airlines. There is a Air
Waybill as a receipt of this method.
- If
there is a problem with receiving the order, we will check the matter
from our side (Iranian Post Office) and also, customer should check from
his side. We will do our best but, It may takes some months! We will be
unable to respond to any shipping related enquiries within this period. Therefore
customer should be patient to solve the problem by Post Offices.
- Payments:
- All
of the Prices are in US Dollars.
As
your satisfaction is first for us,
wherefore
there
are several methods for paying by customers:
- 1-Credit
Card. The customer would like to pay by their Credit Card. Then we will
send them a link for Credit Card Processing on a Secure Server. (We are
under Contract with "Ravand Cyber Tech: OCISA" company to Process Online
Orders by Credit Card.)
- 2-
Online via Mooneybookers Ltd. The customer would like to pay by this
method. Then we will send them a link to sign up first for Free and
upload their payments to their Free account and send us the payment via
this very simple method. (it likes PayPal)
- 3-
Wire Transfer. The customer would like to pay by wire transferring and
we will send them our Bank details and Bank SWIFT.
-
4- Money Order. The payment may be made by Money Order.
We are under Contract with "ZTransfer Inc." to Process Online Orders by
Money Order. All of the process are doing through this reliable Canadian
company.
-
5- Personal Checks. The payment may be made by
Personal Checks.
We are under Contract with "ZTransfer Inc." to Process Online Orders by
Personal Checks. All of the process are doing through this reliable
Canadian company.
-
6-
Iranian Checks. This method is available in Iran. Any customers can pay
for their orders by this method.
-
7-
If any member of your family lives in Iran, they are able to pay for
your order directly.
- ACKNOWLEDGMENT
The Terms of Use, including all documents referenced herein, represents
the entire understanding between you and we regarding your relationship
with us and supersedes any prior statements or representations. YOU
AGREE TO BE BOUND BY THE TERMS OF USE BY USING THIS WEB SITE.
The aforementioned Terms of Use are subject to change.
Know
exactly what you are looking for? order us , quickly and easily !
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Offer
10.4.2008 | 
