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General
Questions with the Answers:
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1- What is the IraniBook.com Services?
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2- What kind of Products the Iranibook.com is selling?
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3- How can I order a Product?
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4- I have not Computer. Is there any method that I can order?
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5- How can I pay for my Order?
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6- Is the Shopping Safe on this Web site?
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7- I need a Product that I couldn't find it Here, What can I do?
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8- I would like to send a Gift to my Family in Iran, Could you help
me?
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9- I'm Living in Iran and would like to send a Gift to my family in
abroad. Is it possible?
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10- How is the Delivery Process?
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11- Is there any Faster Delivery method?
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12- What is the Wish List?
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13- What is the Gift Certificate?
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14- I have a Web site and would like to sell your books via my web
site. Is it Possible?
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15- I have not any web site, but I really would like to corporate
with you in my Country. Is it Possible?
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16- I am an International Distributor. Can I Corporate with
IraniBook.com?
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17- I'm a Writer and would like to present my Book on this web site.
Is it possible?
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18- I'm a publisher. Is it possible to present my Books on this web
site?
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19- I would like to Contact IraniBook.com . What can I do?
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20- I can not see the Farsi fonts on IraniBook.com. What can I do?
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21-
I saw some icons beside of each product. What they are means?
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1-
What is the IraniBook.com Services?
A: IraniBook.com is the first and biggest online Persian Bookshop
for selling, providing & distributing any New, Old, Rare, Out of
Print & Second hand Persian Books as well as CDs. Also,
IraniBook.com is presenting some others Persian Products like,
Prototypes, Cool Gifts and so.
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2- What kind of Products the Iranibook.com is selling?
A: IraniBook.com is selling and providing all of the Lawful
Persian Cultural Products in the fields of Books, Magazines,
Brochures, Posters, Pictures, Multimedia CDs, Prototypes, Gifts &
Stamps.
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3- How can I order a Product?
A: Please review How to Order
Here.
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4- I have not Computer. Is there any method that I can order?
A: Yes. You are able to Print the
Form
and fill it out with the full details and send it to our Fax #:
++1-206-339-9431 or send it to our address at: P.O.Box 15875-1593
Tehran-IRAN
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5- How can I pay for my Order?
A: There are several methods for your payment:
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1- Credit Card. The customer would like to pay by their Credit
Card. Then we will send them a link for Credit Card Processing
on a Secure Server.
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2- Wire Transfer. The customer would like to pay by wire
transferring and we will send them our Bank details and Bank
SWIFT.
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3-
Money Order.
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4-
Personal Checks.
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5-
Iranian Checks. This method is available in Iran. Any customers
can pay for their orders by this
method.
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6-
If any member of your family live in Iran, you can pay for your
orders by them. Please attention that your family should pay us
the total price of your order in Rials.
For more details, please see the Payment Section at our
Terms & Conditions.
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6- Is the Shopping Safe on this Web site?
A: Yes, Of course. The Safe Shopping is Guaranteed. We are not
collecting Customers Credit Cards details on our web site. Also,
please do not send us your Credit Card details via Fax or E-mail
Except our Customer Service Department ask you to do that.
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7-
I need a Product that I couldn't find it Here, What can I do?
A: You are able to fill out the provided
Form Here
with the full details. If you send us any more details, it will
help us to find your needs soon.
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8-
I would like to send a Gift to my Family in Iran, Could you help me?
A: Yes. We will do it for you! You can select a Gift from our
Categories and tell us your Family address in Iran and your Personal
message for them. Then, you pay for this order and we will send the
Product you selected as a Gift to your Family in Iran. (If they are
living in Tehran, we will send you a Photo when they are getting
your Gift!) Also, we will send you back their thanks message!
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9-
I'm Living in Iran and would like to send a Gift to my family in
abroad. Is it possible?
A: Yes. We will do it for you! You can select a Gift from our
Categories and tell us your Family address in abroad and your
Personal message for them. Then, you pay for this order and we will
send the Product you selected as a Gift to your Family. Also, we
will send you back their thanks message! Please attention that some
of the gifts we are presenting, only are deliverable to Iran. This
option has been mentioned on the next of the gift.
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How is the Delivery Process?
A: Customer selects a product and will do the process online. We
review their order and will contact them using the information they
provided withus . Then, they pay for their orders via one of the
available methods. When we got the payment, Our Order Line
Department will send the order to the address that customer
mentioned and inform them of the details of Shipment. (If the order
is sent by
DHL,
TNT, Globex
or Kara Express, the Order line Department
will send the details of delivery process after the delivery.)
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There are three methods for sending the orders:
1-
Via Registered Air Mail. (Shipping charge will be calculated
after placing order by customer). Please read the
Terms & Conditions
2- Via Ground Shipping. (%Free!)
3-
Via DHL,
TNT, Globex
or Kara
Express Postage. (Customer should accept the price)
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Orders in IRAN, depending on distance, generally take from One
to Fifteen days. The delivery is usually about 4-8 weeks but,
Foreign orders may take up to Fifteen weeks for delivery (Via
Registered Air Mail).
DHL,
TNT, Globex
or Kara Express are much safer than Registered Air
Mail. They take around 3-5 work days. Customer can track the
shipment via Internet.
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Customers satisfaction is first for us therefore we have decided to
accept the
important part of the shipping charges of each order for sending via Registered Air Mail. Of course, customer is to accept the shipping charge for some
heavy items.
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We are packaging and warping the orders very well. The Shipped
orders via Registered Air Mail are Packaging by "M" Parcels.
When customers are receiving their orders, they should sign an
Advance receipt that is on the parcels. (only for parcels more
than 2 Kilogram)
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Is there any Faster Delivery method?
A: Yes.
DHL,
TNT, Globex
or Kara Express
Postage are available. Please read the
details from last question.
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12- What is the Wish List?
A: If you are searching on Catalogues and you would like to order a
Product later and you need to save its details to reach them simply,
you can Click on the |Save this Item to Wish List|, and as
the result a little Cookie will save the details on your Computer.
Please pay attention that if you clean this cookie from your
computer, IraniBook.com can not retrieve this data next time you
visit this Site.
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13- What is the Gift Certificate?
A: Please read the full details
Here.
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14-
I have a Web site and would like to sell your books via my web site.
Is it Possible?
A: Yes. Our Affiliate Program is doing it for you! Just register
yourself to our Affiliate Program. Then the program will give you a
personal Link. Just insert this link any where on your Web site that
your visitors can see and click it. If they come here through your
web site and buy any product, we will give you a commission on this
selling.
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15-
I have not any web site, but I really would like to corporate with
you in my Country. Is it Possible?
A: Yes. You can be one of our resellers in your Country. You can
collect the orders and request any Persian Products and send them to
us. We will give you the total price with a very good discount. Then
as soon as the customer accepts the price we will send the orders to
your address and you will contact them for delivering their order.
(Attention that we do not have any contact with the customers that
are introduced by you). Other methods for Corporation is also
available. Please review our
Affiliate System
for more details.
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I am an International Distributor. Can I Corporate with
IraniBook.com?
A: Yes. You can be one of our resellers in your Country. You can
collect the orders and requested on any Persian Products and send
them to us. We will give you the total price with a very good
discount. Then, the customers accept the price we will send the
orders to your address and you will contact them for delivery their
order. (Attention that we have not any contact with the customers
that are buying by you).
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17-
I'm a Writer and would like to present my Book on this web site. Is
it possible?
A: Yes. You can send us a copy of your book and we will insert its
details on our web site that customers can see and buy it.
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I'm a publisher. Is it possible to present my Books on this web
site?
A: Yes. You can send us a copy of your book and we will insert its
details on our web site that customers can see and buy it.
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19-
I would like to Contact IraniBook.com . What can I do?
A: Simply fill out the
Provided Form here.
One of our Employees will contact you using the details you
entered.
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20- I can not see the Farsi fonts on IraniBook.com. What can I do?
A: The name of the products, have been written by UNICODE system. If
you can not see the Farsi names correctly, simply change the page
Encoding of your browser to "Unicode UTF-8". If you have problem
with this process, simply
Contact us.
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21-
I saw some icons beside of each product. What they are means?
A: They are showing the kind of the products you see. To know the
meaning of each icon,
please see this page.
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